Love Joes

Love Joes background

Yianno Koumi,

Head of Business Information, Love Joes

 

From the very first visit by Nersi and the team, the complexity of decarbonisingour energy-intensive operations, especially our cold storage, felt like a heavy burden. When they stepped in, however, it was as if the weight lifted from our shoulders. They brought clarity and confidence to a landscape that previously felt impenetrable.

Using Pro Enviro’s Energy and Carbon Portal, we uncovered surprising, and frankly alarming, energy usage patterns. One Christmas Day, with operations closed and staff at home, our freezers and lighting systems still consumed more than expected. Seeing those numbers in half-hourly detail was a wake-up call, and inspired immediate action.

I’d had ideas, like exploring heat recovery, but lacked the technical grounding to pursue them. Pro Enviro didn’t just affirm the concept; they turned it into a credible opportunity. Through the portal, we modelled “what-if” scenarios around refrigeration upgrades and carbon goals, insights that drove decision-makers to invest.

They also helped us secure SBTi verification, embedding sustainability KPIs across job roles and sharpening energy awareness company wide. And at every turn, they’ve been true partners, not contractors. They showed up unprompted, explained jargon patiently, and never once balked at a question. They don’t just advise; they blue-sky think, problem-solve, and genuinely care.

I felt truly supported, so proud to say we worked with Pro Enviro, and deeply grateful for the relationship we’ve built.